Privacy at FixKnights
Plain language about your information.
This policy describes the limited information FixKnights intends to collect for the Austin launch and how it may be used.
Effective date: To be announcedPrivacy during the Austin launch
FixKnights is beginning with limited homeowner-interest and contractor-application forms. The forms are designed to request only the information needed to plan and operate the launch.
Information we collect
Homeowner launch list
First name, email address, and service ZIP code.
Contractor applications
Business name, contact name, business email, business phone, Texas HVAC license number, service ZIP codes, and any optional message.
Street address, payment information, a detailed HVAC problem, government identification, or other sensitive personal information.
How information may be used
- Notify homeowners about Austin launch availability.
- Review and contact founding contractor applicants.
- Plan ZIP-code coverage and limited operating hours.
- Understand demand for the service.
- Protect the website from misuse and meet legal obligations.
Retention, safeguards, and choices
Information should be retained only as long as reasonably needed for the Austin launch, legal obligations, and dispute prevention. Reasonable safeguards will be used, but no online system can promise absolute security.
Requests to access, correct, or delete submitted information may be made through the Contact page.
Analytics, cookies, and policy updates
FixKnights uses Cloudflare Web Analytics to understand aggregate website traffic and page performance. Cloudflare states that this service does not collect or use visitors' personal data or track individual visitors across websites. FixKnights does not use this analytics service for advertising or individual profiling.
Essential hosting technology may process standard technical information needed to deliver, measure, and protect the website.
Material policy updates will be reflected on this page with a revised effective date.